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Client Feedback and Testimonials


Casa Sedona

I began using NetBookings in December 2002 at our first bed and breakfast. NetBookings allowed us to meet our 5 year business plan in just 18 months. We were experiencing about 15% of our reservations using real time on-line reservations in 2002. We are currently in our third bed and breakfast and have used NetBookings at all our Inns. As of today we are seeing over 50% of our reservations coming in directly from our web site as people are using NetBookings to reserve their rooms. Mike is always available to speak with you about the system and offers any help you need. I've researched other reservation systems but none of them come close to the ease of use and costs of NetBookings. We have Mike to thank for all our business successes over the past 6 years. NetBookings is the best kept secret in the hospitality business!

Paul Schwartz

Sedona,. AZ www.casasedona.com


44 Spanish Street Bed & Breakfast

I have been working with NetBookings for a little over a year now, and my reservations have increased significantly, even in today's down economy. I didn't realize the business I was missing by not having such a system in place! Mike Woods walked me through every step in getting started and had infinite patience with me! No matter what time I called or emailed him, he was always available to answer questions that came up. And he's still there for me when I need to make changes, always in a friendly and genuine way, in a sense that he truly cares about my business and my needs. For anyone considering an online booking system, I would highly recommend NetBookings, and I feel confident that you'll love working with Mike Woods as much as I do!

Linda Larsen

Owner/Innkeeper 44 Spanish Street Bed & Breakfast St. Augustine, FL 904-826-0650 www.44spanishstreet.com


The Paw House Inns and Resorts

Dear NetBookings, After seven years of using Webervations, we were very unhappy about having to make a change to a new online reservation system. Given the importance of a solid online reservation system - more than half of our bookings come from online reservations - we decided to evaluate many other options for after Webervations was to be acquired. In the end we settled on NetBookings and hoped for the best. As it turned out, making the switch to Net Bookings was quite possibly the single best decision we have made since we opened our first inn in 2001. We consider NetBookings more than a reservation system. You have created a useful and easy to use tool that has saved us at least 5-7 hours per week in managing multiple functions within our business. Your outstanding customer service and willingness to cater to our unique needs has transformed our "online reservation system" into a very powerful and easy to use marketing tool. If any other innkeeper is struggling the way we were to determine which company to choose for their online reservation system, please do not hesitate to have them call or e-mail me directly. I will be very happy to share my experience with NetBookings.


Mitch Frankenberg

The Paw House Inns and Resorts www.pawhouse.com Toll free phone: 866-729-4687 E-Mail: [email protected]


Scenic Valley Inn - The Wooden Nickel Event Center & The Meadow ~ Wedding Site

Being in charge of marketing for any business takes strategy, and expertise, that few of us come by naturally. When we first opened our Bed and Breakfast, Scenic Valley inn, in March of 2004, we knew the most important thing to impart to guests who were searching on the internet, was the ease of making Reservations. NetBookings, Online Availability and Guest Management Systems is one of the reasons our business has tripled in 5 years. Mike Woods, at NetBookings, has been available every step of the way. As our business has grown, he has been very forthcoming in suggesting changes to our web-site to attract more inquiries. The organization of this System, and Availability Calendar are key in increased business. NetBookings helps us keep track of returning guests, prepare for special needs of new guests, and post options of packages for special occasions. We highly recommend NetBookings to you when considering an affordable, very professional answer to marketing your Inn.

Diana and Paul Nickel

Scenic Valley Inn ~ The Wooden Nickel Event Center and The Meadow ~ Wedding Site Manhattan, KS www.scenicvalleyinn.com 785.776.6831


Holton House Bed & Breakfast

Hi Mike, The system is working great!!! I can't believe we were doing this on paper. Thank you.

Shaun Deegan Holton House Bed & Breakfast

Holton, Kansas 785-364-4403 www.holtonhouse.com


Cedar House Inn Victorian Bed & Breakfast

NetBookings, was the booking program in place when we purchased our inn back in 2005. As new innkeepers everything was a learning experience, so it was a relief to see how user friendly the program was. The added bonus remains having Mike Woods available to provide step by step instructions if needed. NetBookings continues to add new enhancements to its program keeping it fresh and up to date. We're very satisfied with NetBookings and highly recommend them.

Jack & Mia Martin

Cedar House Inn Victorian Bed & Breakfast St. Augustine, FL 800-845-0012 www.cedarhouseinn.com


Walnut Lane Inn

We researched several different online reservation systems and our webmaster recommended NetBookings. Mike set up a demonstration for us and we were immediately impressed with the ease of the system. In our seven years, we have never had a problem with the system and Mike is always available. Great product, great service, great price!

Hoyt Dottry

Walnut Lane Inn Lyman, SC 864-949-7230 www.walnutlaneinn.com


Chestnut Street Inn

Chestnut Street Inn has had the pleasure of working with NetBookings / Mike Woods for several years. I personally have had a close working relationship with Mr. Woods for over a year and a half now. We purchased the Chestnut Street Inn in September 2007 and NetBookings serviced the online bookings prior to our purchase. NetBookings was highly recommended to us by the previous owner but after purchasing our inn we researched other online booking services but found NetBookings to be the company we choose to stay with. Our decision was based on the quality of service and accuracy we received from NetBookings / Mike Woods. They have continued to prove themselves to have qualities not often found any more. I can say with out reservation they are an honorable company with excellent customer service. I found myself contacting Mr. Woods with many question since I was not familiar with online booking companies. He always treated my concerns no matter how minor they were with his immediate attention and continually went beyond my expectations. We are with RezOvation and NetBookings interacts so well with RezOvation that I did not need to make any changes or risk losing the superior customer service I have become accustomed to. I would highly recommend NetBookings and Mike Woods and I would be happy to talk personally with anyone who may have other questions. Our online reservations are about 70% of our business during our busy months. We would not risk such an important and large amount of our business to any other online reservation company.


LaDonna Lasko

The Chestnut Street Inn, Asheville, NC. 28801 828/285-0705 www.chestnutstreetinn.com [email protected]


Sleepy Hollow Bed & Breakfast

Mike, I would like to let you know that your NetBookings service has been a very important contributing factor in our success at Sleepy Hollow Bed & Breakfast. (www.sleepyhollowbb.ca) We are in our 8th year and have been using NetBookings since February 2004, just 3 months after we met you at the FOBBA conference. Let me say from the start I was not too sure that this was what I wanted but as we got into the year and reservations started coming in I was convinced. Suddenly we were spending dramatically less time on the telephone and reservations that we did not expect started appearing from Europe and beyond. The key factor in on-line reservations is that potential guests can book a room when it is the middle of the night here and we often wake up to new reservations when we turn the computer on in the morning. More and more every year guests are surfing the net looking for places to go and places to stay. The internet has become a critical source of reservations for us. We are using RezOvation Desktop as our primary Guest Management software and NetBookings automatic transfer of the guest data from NetBookings to RezOvation means that only one click is necessary to enter all the guest data into my system. Mike, you have on a number of times been able to help me make that process efficient and smooth. Another factor in your favour is that if our computer failed here, you have most of our reservations still available on your system. We can always go back and look at those reservations to replace missing data if necessary. One of the important factors in keeping us as clients is the flexibility that you have built into your system. When we would like to have the reservation system work a little differently, you have always come up with a solution for us. The page guests see to make the reservation is simple to navigate, and the flexibility in the questions we can add means we are fully prepared when the doorbell rings. The page looks like one of our own web pages and doesn't scare even the newest computer user. When the guest gets an instant confirmation of all the details they are impressed with how easy it is. Thanks for all the support and keep doing what you have been doing so well. I have no problem recommending NetBookings to anyone as being a reliable, cost effective, and worry free key to our ongoing success.

Don Matthews

Sleepy Hollow Bed & Breakfast

Gananoque Ontario Canada www.sleepyhollowbb.ca



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